IT Infrastructure Library ITIL Training and Certifications


IT Infrastructure Library ITIL® Training and Certifications


Computek is one of the first learning solutions in egypt with 20 years of experience delivering training and certifications .All ITIL® Training in computek are held by ITIL® Certified Instructors with over than 10 years experience in the technical and training field.
Our ITIL® certification training can empower your organization through adoption of IT Service Management. We offer a full range of courses, from basic awareness and ITIL® implementation planning, including ITIL® Foundation, which offers an overview of the Service Lifecycle and Service Capability modules, to the Expert level of ITIL® certification.
ITIL® describes processes, procedures, tasks and checklists that are not organization-specific, used by an organization for establishing integration with the organization's strategy, delivering value and maintaining a minimum level of competency. It allows the organization to establish a baseline from which it can plan, implement and measure. It is used to demonstrate compliance and to measure improvement.
How to reduce IT costs
How to improve IT services through proven best practice processes
Improving overall customer satisfaction
Implementing ITIL® standards
How to improve IT productivity
itil pyramid
The Foundation Level focuses on the Service Lifecycle phases and where the processes and functions fit within these.  The Foundation certificate is a pre-requisite to the next level of courses. Also, the Foundation certificate is worth 2 credits towards achieving the ITIL® Expert.
ITIL® Intermediate
There are two streams here, a Lifecycle stream and a Capability stream.
Lifecycle stream
Each of the 5 Lifecycle stream courses covers one core book - thus one phase of the Service Lifecycle. The Lifecycle courses for you if you’re seeking a management/team leader role in your company that requires a broad management focus of ITIL® practice areas and work across teams or manage multiple capability areas, the Service Lifecycle modules will be of interest to you:
Intermediate Lifecycle Certifications:
Capability stream
Each of the 4 Capability stream courses covers a set of processes and provides a more granular, mechanical view of how the processes and functions mesh together.
If you are looking to gain intense, specialized, process-level knowledge in one or more process, with focus on the day-to-day execution of ITIL® practices, the Service Capability modules will be of interest to you:
Intermediate Capability Certifications:

ITIL® Service Capability: Service Offerings & Agreements


ITIL® Service Capability: Release, Control & Validation

ITIL® Service Capability: Operational Support & Analysis


ITIL® Service Capability: Planning, Protection & Optimization

Some individuals may wish to concentrate on one stream of modules, however candidates may also choose to select modules from both Service Lifecycle and Service Capability streams to gain a holistic view of an entire stage from both a high level management level and the detailed, technical perspective.
To be eligible for any of the Intermediate exams candidates need to complete mandatory accredited training.
ITIL® Managing Across the Lifecycle Qualification
The ITIL® Managing across the Lifecycle Qualification is a capstone module which is aimed at those candidates interested in achieving ITIL® Expert Level, for which this module is a key requirement. ITIL® Expert Level
This course brings together the full essence of a Lifecycle approach to service management, and consolidates the knowledge gained across the qualification scheme. The course completes the ITIL® Capability and Lifecycle qualification programmers, and leads to the ITIL® Expert qualification.
This intensive course is designed to fast-track your ITIL® Expert certification.
Through a mix of self-paced study and instructor-led training, you will use time to your advantage and work toward the highest level of internationally recognized certification available in the ITIL® domain.


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why students prefer computek as the best training center in egypt new

1.Computek Training Center has trained over 1,000,000 trainees in Egypt and over 100,000 trainees in Middle East and africa.

2.Our programs are designed to meet our clients' training necessities including budget and time limitation.

3.We will cooperate with you to bring out effective programs fitting your organization.

4.Computek Training Center provides customer-focus training in mutable deliverymethods offering top quality training and high qualified instructor to meet individual learning styles and organization profession training.

5.Computek instructors are selected from the best of training professional instructors in Egypt who awarded the trust worthy certified international companies, Computek instructors not only provide superior education but also reliable work experience in the field of giving courses

6.Trainees prefer Computek Training Center not only due to our high quality training but also for our reasonable and cost-effective price list.

7.Computek Classroom is designed with cutting edge facilities strong from hardware and software technologies to the most sophisticated educational aids.

8.The information desk with our friendly and professional customers support representative is highly qualified to answer any questions and also deliver your unique requirements.

9.Computek Training Center staff is available 7 days in week from 10:00 AM to 10:00 PM to deal with any inquiries and assist student with anything they need.

10.Computek Training Center is partner of world's technology leads such as Microsoft, Cisco, Compatia, EC Council ,Adobe , Autodesk, Exin ITIL®, prometric and Pearson VUE.

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